Helpdesk
The Helpdesk has been established to advise companies on any technical or regulatory questions that they may have. We can help you to deliver goods at the right place, at the right time, in good order and condition at the most economic cost. The following are some of the topics where we can provide assistance:
Preparation
- Shipping arrangements and freight costs
- Customs procedures and Overseas import restrictions
- UK Regulations
- Trading terms / Incoterms
Supply
- UK Shipping documentation
- UK haulage/port documentation
- Carriage of dangerous goods (IMDG.IATA.ADR.IDR)
- Insurance
Payment
- Payment terms / Pro Forma & Commercial invoices
- Documentation completion/Bank requirements
- Certification / Legalisation / Consular
- Letter of Credit advisory service
Overseas Requirements
- Pre-shipment inspections
- Import Licences
- Import restrictions / Special certificates / Invoices
- Packing materials / samples
Customs Compliance Audits
We fully understand that often simple things can be easily overlooked with so much to consider in the evolving world of international trade as rules and regulations continually change. We can offer a Compliance Health Check and Audit for your business, taking a thorough look at your processes relating to imports and exports to include a review of the following:
- Commodity codes and how goods are classified and valued
- How origin is determined
- Use of free trade agreements
- Assess whether any Special Procedures would be applicable to use
- Proof of export documentation
- Use of Incoterms
- Documentation content
We will look at current compliancy levels, highlight any problem areas and advise on improvements needed to achieve full compliance with HMRC. So, when that audit occurs there are no surprises as a robust process is in place. And if required, we can review system processes, advise on recommended changes to streamline and improve international trade procedures making them more efficient and less complex.
Authorised Economic Operator (AEO)
The Chamber runs a series of seminars throughout the year providing an overview of AEO, and the AEO application process. We are also able to provide private consultation and/or a ‘hand holding’ service for businesses who are looking at or who are currently going through the AEO application process.
For further information about any of our Helpdesk services, please contact:
Lorraine Holt
International Trade Manager
Tel: 01482 324976
Fax: 01482 213962
